Vancouver, BC · Freight, logistics & data analytics

Joao (Henry)Figueiredo

14+ years in freight and logistics operations. I map how the work flows, fix the steps that break, and build the reports teams use.

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Open to analyst roles in Vancouver · hybrid or on-site

02 / Road

Every milestone, mapped

I'm a freight, logistics and supply chain analyst in Vancouver with 14+ years in operations since 2012. I started in Brazil at Jabil, where I cut ocean import storage costs and transit time, then built a commercial department from zero at NEO Logistics. In Canada I coordinated ocean imports at DB Schenker, created allocation reporting at Geodis, brought PIM and DAM in-house at Norco, and helped build the AI freight coordinator (Wilson) at Cartage.

I map how work really flows, document it so teams own it, and build the Power BI reporting they use. Lean Six Sigma Green Belt. Native Portuguese, fluent English, intermediate Spanish.

Open to roles in business and process analysis, supply chain and logistics analytics, BI and reporting, freight tech and AI in logistics operations, and trade compliance. Vancouver, hybrid or on-site.

Saved about USD $200,000/yr in storage and cut transit by about one week with an ocean import strategy at Jabil
Built the NEO Logistics commercial department from zero and led a team of 11
Created space-allocation reporting from scratch at Geodis: a measured +30% shipment volume (2023–2024)
Brought PIM and DAM in-house at Norco, cutting CAD $80,000/yr in outsourced software and labour
Ran 50+ deployments across 22 customers of the AI freight coordinator (Wilson) at Cartage; onboarding went from 2 weeks to 1 day

Milestone 06 · 06/2026 – 11/2026

Autonomy Operations Architect

Cartage (YC S24) · Vancouver, BC (Hybrid)

Helped build the AI freight coordinator (Wilson): wrote its skills and prompts and made structured changes to its freight workflows.
Ran 50+ deployments across 22 customers. Customer onboarding went from 2 weeks to 1 day.
Helped extend the product UI from LTL/FTL to ocean and drayage, and owned the drayage coordination roadmap.
Checked the coordinator's output: caught it calling the wrong API for writebacks because of the shipment schema and fixed it, fixed WhatsApp failure messages so they were sent, and created a bot to monitor new account sign-ups.
Traced failed runs to the root cause (prompt, data, tool or false alarm), then added regression tests, dashboards and guards against silent failures.
Wrote discovery and requirements write-ups of each customer's workflow, handed off to Autonomy Ops, and coached new hires on SOPs and systems.

Milestone 05 · 03/2025 – 06/2026

Sales Operations Analyst

Norco · Port Coquitlam, BC (Hybrid)

Brought PIM and DAM in-house by automating product-data and asset workflows, cutting outsourced software and labour by CAD $80,000/yr. Catalogue production went from weeks to days.
Connected the Lightspeed API to dealer reporting on inventory and sell-through: units sold, average selling price, sell-through rate and time to sell.
Built Power BI models on sell-through, inventory aging and end-of-life status, used by five teams.
Automated email-chain and document workflows with Power Automate and SharePoint, cutting repetitive coordination across Product, Marketing and Sales.
Mapped data-warehouse extraction and part-number structure so cross-team reporting was reliable.

Milestone 04 · 05/2022 – 03/2025

Business Process Specialist

Geodis · Richmond, BC (Hybrid) · National Booking & Allocations Coordinator, promoted to Business Process Specialist

Created space-allocation reporting from scratch. Teams captured bookings they had been missing, and shipment volume rose a measured 30% (2023–2024).
Ran DMAIC process audits and documented SOPs, swim-lane diagrams and decision trees, so procedures no longer lived in people's heads.
Replaced ad-hoc Excel reports with Power BI dashboards and scorecards for supply-chain and service-provider KPIs, used by teams across the Americas and Asia.
Trained teammates on the new SOPs and systems so the procedures stuck after the audit.

Milestone 03 · 03/2019 – 04/2022

Ocean Traffic Coordinator

DB Schenker · Vancouver, BC (Hybrid)

Coordinated ocean imports for global and key accounts, about 150 FCL shipments per month.
Built KPI reports and client scorecards (transit time, rail dwell, demurrage, detention) used across business units for weekly and quarterly reviews.
Led the move from paper files to paperless workflows and trained teams on the new system processes.

Milestone 02 · 11/2015 – 08/2018

Logistics Senior Analyst

NEO Logistics · Nova Lima, MG, Brazil

Built the commercial department from zero and led a team of 11.
Set up reporting and supplier and operations KPIs that supported 15%+ year-over-year revenue growth.
Won regional Chamber of Commerce accreditation for logistics innovation.

Milestone 01 · 04/2012 – 03/2015

Logistics / Traffic Analyst

Jabil · Betim, MG, Brazil

Developed an ocean import strategy that moved containers from the Port of Santos terminal straight to the inland customs station in Betim.
Saved about USD $200,000/yr in storage costs and cut transit by about one week.
Wrote the work up as my 2015 UNA monograph. Read about the paper.

Groundwork

Education & languages

Diploma, Business ManagementArbutus College, Canada · 2019
Bachelor, Business Administration (International Business)UNA University, Brazil · 2015
PortugueseNative
EnglishFluent
SpanishIntermediate

03 / Ocean · Career totals since 2012

14+Years in logisticsSince 2012

15,000+Shipments handledMultimodal · import & export

150+Customers servedFreight & supply chain

50+AI deployments22 customers · AI freight coordinator

+30%Volume growthAllocation reporting · 2023–24

CAD $80KSaved per yearPIM & DAM in-house

USD $200KSaved per yearOcean import storage

1 dayCustomer onboardingDown from 2 weeks · AI freight coordinator

Toolkit

Tools & methods

Power BI
Excel
Power Automate
Power Apps
SharePoint
SAP
CargoWise
Tango TMS
Lightspeed
Jira

DMAIC
Process mapping
SOP documentation
KPI design
Requirements write-ups

04 / Air

Recognition

Award
Minas Exporta Mais accreditation
Recognised for contribution to Brazilian exports · Minas Gerais, Brazil
Award
DB Schenker Canada Recognition Program
Recognised for pushing limits · DB Schenker · Vancouver, BC
Award
Regional Chamber of Commerce accreditation for logistics innovation
NEO Logistics · Nova Lima, MG, Brazil
Trade lane development
Air freight route negotiations: CNF – Dubai
Participated in the negotiation rounds between Belo Horizonte International Airport (CNF) and Emirates to open new freight routes to Dubai.
Certification
Lean Six Sigma Green Belt
Process improvement · DMAIC / DMADV

05 / Delivered

Case studies

The problem, what I did, and what changed, from real roles.

Customer run→Trace→Fix at the right layer→Regression test

AutomationFreightProcess

Making the AI freight coordinator (Wilson) reliable in production

Cartage (YC S24) · 06/2026 – 11/2026

Problem: An AI freight coordinator only helps if it works for each customer's real workflow, and some failures were silent.
What I did: Helped build it (skills, prompts, structured workflow changes) and ran 50+ deployments across 22 customers. When a run failed, I traced it to the root cause: prompt, data, tool or false alarm. Then I added regression tests from the bad runs, dashboards that showed failures, and guards against silent failures.
How I checked its output: I caught the coordinator calling the wrong API for writebacks because of the shipment schema, and fixed it. I fixed WhatsApp failure messages so they were actually sent. I created a bot to monitor new account sign-ups.
What changed: Customer onboarding went from 2 weeks to 1 day. Failures showed up on dashboards and in tests instead of staying hidden, and the product UI grew from LTL/FTL to ocean and drayage.

USD $200K/yr

Ocean freightCustomsBrazil

Ocean imports: less port storage, faster transit

Jabil · Betim, MG, Brazil · 2012–2015

Problem: Ocean containers sat in port storage at Santos while they waited for customs transit, adding cost and days.
What I did: Built an import strategy using DTA Pátio, which moved containers from the terminal yard straight to the inland customs station in Betim.
What changed: About USD $200,000/yr saved in storage, and transit cut by about one week. I wrote it up as my 2015 UNA monograph. See the paper.

+30%

FreightAnalytics

Space-allocation reporting, created from scratch

Geodis · 2023–2024

Problem: Teams were missing bookings they could have captured.
What I did: Created space-allocation reporting from scratch so the gaps were visible.
What changed: A measured 30% increase in shipment volume.

CAD $80K/yr

AutomationAnalytics

Bringing PIM & DAM in-house

Norco

Problem: Product information and digital assets depended on outsourced software and labour, and catalogue production took weeks.
What I did: Automated product-data and asset workflows to bring PIM and DAM in-house.
What changed: Outsourced software and labour cut by CAD $80,000/yr; catalogue production went from weeks to days.

5 teams

AnalyticsRetail

Power BI lifecycle and sell-through reporting

Norco

Problem: Teams needed reliable views of product lifecycle and dealer sell-through.
What I did: Mapped data-warehouse extraction and part-number structure, connected the Lightspeed API for dealer data, and built Power BI models for sell-through, inventory aging and end-of-life status.
What changed: Five cross-functional teams used the same numbers.

DMAIC

Process

DMAIC audits & SOP documentation

Geodis

Problem: Key procedures lived in people's heads.
What I did: Ran DMAIC process audits; documented SOPs, swim-lane diagrams and decision trees; trained teammates on them.
What changed: Repeatable, written procedures that stuck after the audit.

Paperless

ProcessFreight

Paperless workflow transition

DB Schenker

Problem: Ocean freight files were on paper.
What I did: Led the move to paperless workflows and trained teams on the system processes.
What changed: Paper files were replaced by paperless workflows, with teams trained on the new processes.

Dashboards

Reporting I've built. Click a card to enlarge.

Dashboard library

Other dashboards I've built, grouped by theme.

Freight cost & transit

Cost of Exports & Imports
Total Transit Time: Ocean & Air
Carrier Performance
Confirmed, Cancelled & Rolled Bookings by Customer, Lane & SSL
TEU Control by Origin, Period & Customer

Capacity & allocation

Import & Export Allocation
Allocation Usage Performance by Carrier
Allocation Available Control
Allocation Distribution

Sales & commercial

Sales Performance
Sales Pipeline Control
Upcoming Business Projection
Sales Metrics
Customer Onboarding

Retail, inventory & finance

Retail Sell-Through
B2D Sell-Through
Cost of Inventory
Cost of Units Not Sold per Day
Financial Revenue
COGS

Process & SOP

SOP Completion
SOP Dashboard

Publications

Customs Transit Logistics for Cargo Removal from the Primary Zone: Implementing DTA Pátio for Ocean Cargo at the Port of Santos

Logística de Trânsito Aduaneiro para a Remoção de Cargas em Zona Primária: Efetivação da DTA Pátio para a remoção de cargas marítimas no Porto de Santos

Research monograph · Centro Universitário UNA · Belo Horizonte, 2015 · Based on my work at Jabil (case study)

How an electronics manufacturer importing ocean cargo from Asia through the Port of Santos could cut port storage costs and total clearance time by moving containers straight from the terminal yard to the inland customs station in Betim under DTA Pátio, instead of DTA Armazém. The study combines a review of Brazilian customs rules with six months of the company's import data (September 2014 to February 2015), comparing transit times, storage and road freight. It concludes that DTA Pátio is the most suitable option for the company studied.

Storage savings of up to 85% over the period analysed.
Transit down by up to 10 calendar days: 55 to 45 days for direct shipments, and 60 to 50 days for shipments consolidated through a hub.
Across three clients over six months, storage costs fell by BRL R$ 267,425.02, while road freight rose by BRL R$ 93,412.23 because the carrier charges 30% more for priority pickup.
Trade-offs: full-container (FCL) shipments only, removal within 24 hours of the last container's arrival, and customs (Receita Federal) can still require an inspection.

CustomsOcean FreightBrazilPort of SantosJabil

Read the paper (PDF, Portuguese) ↗

Final destination

Let's talk freight & data

Open to roles in business and process analysis, supply chain and logistics analytics, BI and reporting, freight tech and AI in logistics operations, and trade compliance. Vancouver, hybrid or on-site.

figueiredo.canada@gmail.com LinkedIn ↗ Download resume